Set Up Charges: $45.00 per color, not including a pre-production sample.
Set Up Charge with Pre-Production Sample: $100.00, this includes the 1st color screen charge and sample. No claims can be made on orders where pre-production sample is waived.
Art Charges: $80.00 per hour if camera-ready, color-separated art is not supplied. An additional charge will also occur if art submitted needs to be altered in any way. Any changes in art will delay production time.
Production Time: 2 weeks from approved art. Any changes to art at anytime will delay production time. Additional screen charges and art charges will occur if any changes in art are made.
Packaging: Case pack. Items may vary from 6 - 36 pcs. per pack.
Damaged Ware: Our products are fragile and some breakage should be expected during shipping. Claims for excessive breakage must be filed with carrier.
Shipping: Shipments are made F.O.B. Bennington, Vermont. Titles transfer at this point. Responsibility for delivery and safe cartage rests exclusively on the carrier. Claims for adjustments, breakage and delays in transit must be filed with the carrier. Shipments will be scheduled with the lowest cost and most effective carrier. If customer specifies a different carrier, they must make arrangements with that carrier. The customer's carrier must make arrangements 24 hours prior to pick-up. Due to excessive breakage, UPS is not recommended, nor can breakage claims be honored by Catamount. If UPS is still a requested carrier, there will be an additional packing fee of $5.00 per packed case. All UPS requested shipments must be stated on the purchase order and a waiver must be signed. Shipments will be transported via trucker and are sent collect unless otherwise agreed upon. These shipments will be shrink- wrapped and palletized.
Expedited Shipping: Customer is responsible for any expedited freight charges including any breakage that may occur.
Registration: Where tight registration is required, there is a possibility of mis-registration of 1/16" left or right.
PMS Color Matching: We can not guarantee exact PMS color matches. We try to match PMS colors as closely as possible by using the PMS numbers as a color reference only. If a specific color is desired, such a request must be clearly stated on the order. Additional charges may occur for requested colors that must be ordered. We can not guarantee that re-orders will be the same color shade as previous orders or prior sample.
Artwork: To assure the prompt process of your order, submitted artwork must have complete and specific instructions to layout, size and placement. Our policy is to size artwork to fit the listed maximum imprint area for the product unless otherwise specified. All new artwork must have approved eproof before we can proceed with sample or production. A delay in receipt of eproof approval will delay production time.